Refund Policy

Refund & Return Policy

30-Day Satisfaction Guarantee

We stand behind our products. If you're not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund.

Return Eligibility

  • Items must be returned within 30 days of delivery
  • Products must be in their original packaging
  • Opened products may be returned if less than 50% has been used

How to Initiate a Return

  1. Email us at support@mukwo.com with your order number
  2. We'll provide a prepaid return shipping label
  3. Ship the item back to us
  4. Receive your refund within 5–10 business days after we receive the return

Refund Method

Refunds will be issued to the original payment method. Please allow 5–10 business days for the refund to appear on your statement.

Damaged or Defective Items

If you receive a damaged or defective product, contact us immediately and we'll send a replacement at no additional cost.